Keynote
Address of
Troy A. Eid
Executive Director and Chief Operating Officer
InfoTEST International
Before the Aspen Internet Festival
Aspen, Colorado
October 4, 1996
hank
you.
I want to thank Guy Cook, President and CEO of SuperNET, for inviting
me. No one has done more to build the Internet in our part of the world
than Guy, and we all owe him a round of applause. Thanks also to Victoria
Caras and the rest of the "Interfest III" team.
You may
be wondering why a person who lives south of Morrison has just driven
up from his office in Denver to speak to Aspen Internet Festival about
. . . the development of the Internet in China. I suspect our corporate
sponsors may be wondering about this as well. I'm showing my age here,
but a couple of you might be old enough to remember that John Denver
wrote a song way back in the 1970s that went something like, "it's a
long way from LA to Denver, a long time to hang in the sky, a long way
home to Starwood and Aspen, my sweet Rocky Mountain paradise." So by
his reasoning, it must be a really long way from Aspen to Beijing or
Shanghai or Hong Kong.
Or maybe
not. It's not called the World Wide Web for nothing. The commercial
globalization of the Internet means that we don't always have to "hang
in the sky" to get from Aspen to the four corners of the globe and come
home again. So my message tonight is simply this: As we join together
to celebrate the Internet and what it can do here in Colorado, we must
also remember that the scope of this mighty enterprise in which we are
involved goes beyond any particular state, region or country. We are
talking about the fastest-growing communications medium in human history,
and the potential to eliminate distances of time and space as never
before. We are also talking about the triumph of increasingly less expensive
and more widely available open systems technologies, whose ability to
empower individuals and institutions no longer means that we must buy
our products and services from one or even a handful of corporations.In
a world where at least three billion people have never even made a telephone
call, let alone heard of the Internet, these developments open possibilities
beyond our imagination. Wireless technology is just one example. The
cost of cellular and satellite telephony has fallen dramatically over
the past decade, in some cases by as much as 300 percent. At a meeting
of the Organization of American States' Inter-American Telecommunications
Commission last week in Washington, a senior Venezuelan official told
me that an additional wireless price reduction of 100 percent, coupled
by a 30 percent increase in the standard of living in the less developed
world, could result in more than 80 percent of the world's population
coming "on line" in the coming years. I'm not sure where he got these
figures, or if they are accurate. But the larger point is that it is
becoming possible to think of the Internet in truly global terms.
I don't
mean to imply, however, that achieving all this will be easy. The fact
is, we're meeting together this weekend in one of the most Internet-friendly
places in the world, in a state that ranks among our country's leaders
in Internet users per capita, and in the nation that pioneered the Internet
and still dominates it to an amazing degree. As we look to the future,
we must start by putting the present into proper perspective. According
to the Georgia Institute of Technology, 73.4 percent of World Wide Web
users live in the United States. Europe ranks a distant second with
less than 11 percent of global users. Fewer than 2 percent of all Web
users live in Asia, the part of the world that the Central Intelligence
Agency estimates will become far and away the largest regional economy
by 2025. Here in the United States, we have one Web server for every
48 citizens, compared to one Web server for every 179 Germans. The world's
most populous nation, the People's Republic of China - our destination
tonight - has perhaps 100 Web servers for a nation of 1.3 billion people.
As Americans,
then, we have a special responsibility to encourage the Internet's development.
And so we must constantly ask ourselves: How can we use these incredibly
powerful and increasingly ubiquitous information technologies, popularized
by the Internet, not just for our own sake, but to make the rest of
the world a better place? We must always remember that information technology
is just that - a tool. It is what psychologists and philosophers call
"non-normative": The Internet, and all it represents, lacks any set
of inherent morality or ethics. The Information Society is not necessarily
an ethical or moral society.
What is
truly exciting about today's information technologies is not their scientific
or engineering capabilities, but rather their potential to help Americans
from all walks of life work with other civilized nations and peoples
to apply these technologies to raise global living standards, protect
the environment, and more generally to reinforce democratic values and
institutions: individual liberty and personal responsibility; free markets;
peace through strength and preparedness; representative governmental
institutions; and the rule of law that protects and encourages respect
for basic human rights. I say "civilized" because without our leadership,
our moral authority, the juvenile behavior and technological anarchy
that characterizes much of today's Internet and the so-called cyberculture
will pale in comparison to the very real dangers we will face if terrorists,
dictators, organized criminals, and other representatives of the uncivilized
world somehow manage to use these same technologies to gain the upper
hand over the rest of us.
I'll have
more to say about this a little later within the specific context of
China. In the meantime, let me say a few words about the promise of
the Internet.
You've
heard the statistics before, but they are still amazing. By the end
of this year, the Net is expected to have more than 50 million users
worldwide - amounting to roughly one new user every 30 seconds. The
number of worldwide host computers (or "servers") on the Internet may
reach 200 million by the year 2000, compared with 5 million last year
and just 400,000 in 1991. And the Internet now connects 100,000 separate
networks, up from 48,000 at this time last year. Businesses are racing
to join up. The number of commercial addresses on the Internet rose
six-fold last year, and business sites on the World Wide Web are doubling
every two-and-a-half months.
Yet despite
the statistics, the reality is that most people, even in the leading
industrial nations, aren't even aware of the Internet Revolution, let
alone what it will mean to our lives.
Let me
just give you a few recent examples. I'll start with Germany since in
many ways it is typical of the rest of Europe. Here's an article from
the Sept. 10, 1996 edition of the Christian Science Monitor, an American
newspaper published in Boston, entitled,
"Germans
Yawn at Internet and Other High-Tech": The Internet 'is a large and
very technically developed net used by fishermen in the North Sea.'
So one respondent told a questioner surveying German public knowledge
of technological issues. That's the funny part. The sad part is the
survey found that '40 percent of working-age Germans had never played
or worked with a computer,' says Hans-Dieter Over, chairman of the young
entrepreneurs' group, WJD, which commissioned the survey, presented
last week in Bonn. . . . Germany is a highly developed industrial society,
but its particular strengths are in the mechanical and chemical sectors
- 19th-century technologies - rather than in the late-20th- century
technologies of microelectronics and biotechnology. The WJD survey found
that more than 27 percent of the German public did not know what the
Internet was, and of those who said they did, 56 percent could not define
it with any accuracy.
A second
article, entitled "German Companies Blame Internet for Export Decline,"
appeared in The Financial Times last March 27th. It shows how popular
ignorance about the Internet can become a scapegoat for a host of social
ills, and is based - to say the least - on what a lawyer might politely
call an attenuated link between cause and effect:
German
exporters, battling against a strong currency and high labor costs,
have found another cause for their declining share of international
markets - the Internet. Mr. Michael Fuchs, the president of Germany's
wholesale and foreign trade association, yesterday said companies were
losing lucrative niche markets because the Internet made it easier to
compare prices and so was increasing competition. Where once a German
company would offer to supply goods abroad at a given price and be fairly
sure of winning the order, it was now likely to find the potential customer
quoting more competitive prices from perhaps five other suppliers and
putting the German company under pressure to improve its terms. The
information used by a potential customer with such devastating effect
has been garnered by surfing the Internet.
These and
other writers suggest that ignorance about the Internet is somehow a
uniquely German phenomena. Yet this is preposterous, as demonstrated
right here in the United States. For instance, the latest issue of Telecommunications
magazine (Sept. 1996) contains this poll by O'Reilly & Associates,
Inc.: "[T]he vast majority of small [U. S.] companies (92 percent) are
not connected to the Internet and most have no plans for future Internet
access. . . . " This despite the enormous potential of the Internet
to save time, money and resources for all companies, including the small
concerns that are the source of most of the new jobs generated in the
United States.
Even many
American businesses obsessed with putting up a site on the World Wide
Web aren't necessarily using the technology as a tool to achieve their
strategic objectives. For instance, business columnist Holman W. Jenkins,
Jr., writing last Jan. 30 for the Wall Street Journal, cites the apparent
success of HotWired, the Web site run by San Francisco-based Wired magazine,
as an example of what he calls the Web's "less than inspiring" business
performance thus far. HotWired aggressively promotes itself as one of
the Web's most successful sites, boasting some 500,000 "hits" per month.
A hit is simply an electronic file transfer of any kind from a Web server
to a user, such as the down-loading of a home page or even the individual
graphics posted on that or other pages. In fact, some Web pages may
generate one hit, others dozens of hits depending on their design -
making hits a virtually useless way to gauge user demand. In the case
of HotWired, Jenkins notes that half of the 500,000 hits are to a single
underground discussion group started anonymously by two juniorHotWired
employees. Many businesses, Jenkins concludes, "are spreading around
opulent sums [for Web sites] for no real purpose other than to acquire
a stable of computer geeks and keep them happily employed plagiarizing
the competition and figuring out what the technology is good for."
The real
problem lies not with Europeans or Americans or the rest of the public.
Granted, a technological revolution of any kind - particularly a global
paradigm shift - takes time for people to digest. But the larger problem,
in my view, is a difficulty one the part of our respective governments,
and most especially on the part of private industry, which is leading
and must drive this revolution - to communicate the value of the Internet
in clear and compelling terms that non-Websters can understand. Once
people understand in concrete terms what the Information Society will
mean to their lives - how we live and work, how we learn, and the other
vital issues we will explore this weekend - they will respond to our
leadership. And then they will work together to take this vision off
the drawing board and make it a reality.
Which brings
us to China. The Chinese are no different from the rest of the world,
with on big exception: They happen to live in a country where the ruling
Communist government oscillates between quietly tolerating the Internet's
development to actively encouraging its destruction. Indeed, some of
the more ambitious government censors have even suggested the latter-day
equivalent of the Great Wall. Think of it as the Great Firewall: screening
China's fledgling Internet from the rest of the world, while vigorously
policing its internal development.Historically, of course, the Great
Wall did not achieve its object: to keep the Mongol Hordes out. Today
there is even a popular restaurant in Beijing, Feng Shen, that is built
on the former site of Kubla Khan's palace. Will China's Great Firewall
achieve its objective? Does the historical analogy hold?This is not
to suggest that China is the only part of the world suffering from Internet
schizophrenia. It is simply to say that the future direction of this,
the world's most populous nation, and a country whose economy may surpass
ours in total economic value within the next generation, is an important
test for whether the Internet can truly become the global network of
networks to which so many of us aspire.
This past
spring, I was privileged to chair a delegation of U.S. government and
corporate leaders, the first group to visit China specifically to discuss
the country's long-term development of the Internet. In all, we conducted
seminars for nearly 2,000 Chinese government officials, professors and
students. Fully one-quarter of these were director-level or higher.
Our delegation learned that quietly but surely, the Internet is growing
in China. This despite long odds: an average of one telephone line for
every 20 people; laws demanding that Internet subscribers register with
police; and campaigns by hard-liners against "information invasion"
from the West.
China's
Internet started with a connection between Beijing's Tsinghua University
and Stanford University in 1994, and still depends heavily on U.S. technology
and engineering. Remarkably, nearly all China's Internet traffic - to,
from and within the country - must travel from China to the United States,
where it is handled by computers at a NASA facility in Mountain View,
California before it reaches its final destination. Thus, when a Tsinghua
professor sends electronic mail to a colleague at Fudan University in
Shanghai, the message is first routed from Beijing to California, and
then back to China. The reason: China lacks its own "Internet Exchange
Point" for message-routing, so relies on one of ours.The Internet's
growth is worth encouraging for several reasons. First, it challenges
the Chinese government's rigid monopoly over telecommunications services,
a remnant of the 1949 Communist Revolution that threatens China's prospects
for sustained economic growth. China vows to triple the country's telecommunications
network to 100 million lines by 2000 - a $10 billion annual expenditure
that can be achieved only through private foreign investment.U.S. companies
have already made big investments in China's telecommunications equipment
market. But China's monopolists still ban foreigners from owning or
operating any telecommunications services. Fortunately, the Internet's
exponential growth is changing this. Long waiting lists for the additional
phone lines needed for Internet access in major Chinese cities are pressuring
local authorities to change their ways.
On the
horizon, high-speed modems will soon allow Internet access via cable
television and wireless. In China, these fast-growing alternative services
are increasingly provided by foreigners, despite the government's restrictions
on private investment in traditional wireline services. As the Internet
flourishes, alternative services will help steer China toward privatization
and deregulation.
Americans
have provided nearly all of China's Internet-related hardware and software,
and have an enormous stake in its future development. U.S. companies
dominate every sector of the global Internet industry, estimated to
be worth $80 billion by 2000.
At a human
level, the Internet is empowering individuals as never before and may
help redefine the relationship between private citizens and China's
central government. The Net provides an important window to the world
for a growing number of China's elite. This point was brought home recently
when a Beijing University student - the son of a State Planning Commission
official - used medical advice obtained over the Internet from doctors
in the United States to save a fellow student's life. And even the Internet's
growth within China provides a potent, low-cost medium for like-minded
people to find each other and share information.
To be sure,
Chinese authorities are already censoring the Internet and are essentially
imitating the so-called "Singaporean Model", where authorities in nations
such as Singapore monitor the addresses of "offensive" World Wide Web
servers located outside the country, then electronically block them
at Singapore's Internet gateway.
Monitoring
e-mail traffic is tougher. Some Chinese censors use low-tech methods.
In at least one city, e-mail messages are printed out and posted at
the local police station. Still, sources say China's law requiring Internet
users to register with police is typically not enforced because police
often demand ongoing license fees or bribes. Many Internet users avoid
registration entirely.Most promising, some senior government officials
privately recognize that expanding China's Internet is vital to the
country's economy. Two rival Chinese ministries recently began offering
the country's first commercial Internet service. Subscribership is estimated
at 100,000 and is expected to grow rapidly as China adds a million new
personal computers each year.
Over time,
the effect of the Internet and other decentralizing information technologies
on China's economy and politics could be enormously positive. Mao Tse-Tung's
regime killed perhaps 50 million Chinese between 1958 and 1978, in part
by tightly controlling access to information, both inside China and
with the world beyond. Without question, undermining the Internet's
development in China will make it easier for hard-liners to use Mao's
tactics against the Chinese people. And that could have profound implications
for all of us.With the expected death of Deng Xiaoping - the ruler has
not been seen publicly for at least three years - China has recently
entered a period of political instability not witnessed since Mao's
own death. In an apparent effort to consolidate power, Communist Party
leader and President Jiang Zemin has proclaimed his own school of political
ideology, called spiritual civilization, which, if taken literally,
is in many ways a movement away from free-market economics and international
engagement and toward a return to the days of Mao. Anti-Americanism
is on the rise and extends to everything from a crack-down on American
cartoon characters in childrens' books to dramatically expanded censorship
of U.S.-based Web sites. Exactly how all this will shake out is unclear.
But without question, extremist anti-American views are gaining de facto
Communist Party endorsement to an extent not seen since the late 1970s.An
article on national defense recently published in China, but whose English-language
version was quickly censored, is a case in point. The article is by
Lt. Gen. Mi Zhenyu, vice-commandant of the Academy of Military Sciences
in Beijing. As reported by the Far Eastern Economic Review, General
Mi advocates a covert arms build-up against the United States. "For
a relatively long time, it will be absolutely necessary that we quietly
nurse our sense of vengeance," he writes. "[Yet] we must conceal our
abilities and bide our time." Faced with propaganda of this kind, the
Internet's ability to deliver accurate information both within China
and with the outside world is more than a matter of academic interest.
In closing,
the good news is the tremendous growth of these technologies, and their
ability to surpass all predictions and expectations. China, and indeed
the rest of the world, really aren't that far away. When we build the
Internet here in Aspen, in Colorado, and throughout our nation and around
the world, we are doing more than stringing wires to boxes. We are engaged
in what may yet become the most powerful tool of human freedom. Our
progress has defied the critics, but our real work has only just begun.
Yet if we have the courage to use the Internet and all it represents
for the betterment of humankind, there will be no doubt that America's
best days, China's best days, and democracy's best days lie ahead. Thank
you.
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